FAQ smackdown
Prepare for the ultimate No Bullship FAQ showdown!
Do you have questions about our gear, services, and our no-nonsense mission? We're here to unleash the truth:
Pricing: Will using NO BULLSHIP services actually save me money?
When we created and designed NO Bullship, we understood that our core mission was to deliver both quality service to our customers, and offer our customers below-market pricing. We believe that we can provide, unmatched customer service, and give great value to our customers on pricing. And no surprise charges.
While others may provide a lower quality of service, this is not the case with us. Good service and reliability is in our blood, and we never confuse providing value without reliability. There is no room at NO Bullship tent for poor or unreliable service. We have built a multi-million dollar shipping company by using only experienced and trusted shipping partners.
Providing good or even great customer service, is how we have been successful in our transportation field. Poor customer service is bad business to us and we also consider it unprofitable for the customer and for NO Bullship. That is why, on our website, you have links and access to all of our senior management team. We put our name and reputation on the line for every shipment. We guarantee their services 100%
Yes. While others consider packaging a sideshow, to us, it is the main show.
Our packaging is what sets us apart from other transportation providers, as it is one of our core competencies. From simple packages to complex packing which includes frames, custom museum quality crates, and packaging guidelines; we utilize our experience for all of our customers. No other firm can provide this level of service. Packaging is in our DNA. End of Story.
We have no desire to limit our customer's concern about providing alternative forms of coverage, so we offer multiple forms of coverage that our customers can select, to ensure that if an item is damaged, it will be handled properly. This includes the coverage we offer from Lloyds of London. We also offer consultations with our customers on insurance, prior to any shipment taking place. Taking chances on misunderstanding our customer's priorities or values relating to their shipping needs is not how we work. No Bullship stands behind every shipment. and If we pack it, you can insure it for up to $ 500,000 dollars in damages.
NO BULL has worked with carriers that can literally offer next-day service to almost anywhere on the planet as well as cross-country. They will work with whatever timeline you need. NO Bullship offers all levels of transportation timing options, to cover all your shipping needs. We work with multiple carriers to give you options, so you can choose the service you need. We are not a one-trick pony.
NO BULLSHIP provides tracking based on the level of service from real-time to email tracking updates. You will always know where your shipment is. We want our customers to have all the information regarding the transport and delivery of their shipped goods. Surprises are for birthdays and the Holiday season, not for the safe transport of your property. Regarding transparency, it is our company policy to not hold any information back from our customers. To us, the reason we are here is our customers. Even when (yes it does happen) there is a problem we will never hold back information and we will try and notify you as soon as we discover it. We are fully accountable and take ownership of the good and the bad.
No Bull recommends you reach out to us directly for detailed information, ask for references, or testimonials from existing customers, and review our company's policies and terms of service to gain a better understanding of the services we provide. We welcome any opportunity to answer any questions you have. No Bull Shipping. That’s what we’re about.
Our deal is simple: transparency rules and your questions don't stand a chance. Team up with our squad of customer support champs and let's crack this code.